The Nintendo Switch seems to be rather popular around these parts but it would seem that not all is wonderful in the land of Zelda. There have been a slew of reports that the Joy-Cons which Nintendo shipped initially have wireless connectivity issues which interfered with users abilities to use them. Some enterprising minds cracked the controller open and added a wire to enhance the range and reliability of the Joy-Con's connection. Ars Technica reports that Nintendo is now offering a fix to customers who are experiencing this issue, they will pay for the shipping back and forth to the repair depot and at least in one case the turnaround was five days. The fix is a piece of metal-coated conductive foam which should allow you to enjoy your new toy; Nintendo have modified the new models they are shipping to ensure new customers do not run into this problem.
"Opening up the fixed controller showed that Nintendo didn't have to do much to correct the connection issue. The only apparent difference is a small piece of black foam sitting on top of the corner of the controller board that houses the Bluetooth antenna trace."
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It’s two separate
It’s two separate issues.
Issue one: range and line of sight
Issue two: dropped connections.
While they may seem to be related or one in the same, issue one is due to not having a strong enough signal and the antenna mentioned seems to help there (rather than a power boost in the firmware.)
Issue two is resolved with a simple EMI shield to prevent interference from other devices.
And for what it’s worth, I don’t have this issue. It seems some of the units in the field were produced earlier in the production run, and may have been sent out the door without the revision you can now (already) find in stores (extra controllers as mentioned in the Ars piece.)